Electronic billing update: New beginning March 16, 2020. The Town is going back to the previous E-Bill vendor that was used most of 2019. You will be able to view your bill on-line using the link/tab “View eBills“. You will need to register first on the eCommerce site. Many of you had registered previously and would be able to use your existing User ID and password. This link will not allow payments. On-line payments are made using the “Online Bill Pay” tab with a separate vendor.
RECYCLING UPDATE: As of January 1, 2020, glass bottles and jars are no longer picked up with your recycling. Put all glass in your garbage can.
- BEWARE when paying your utility bill on-line. The Town does not use nor support DOXO.com as a payment vendor. Several customers have tried to pay on-line using the Town’s website but was taken to DOXO instead. According to IT professionals, malware on your phone may be the culprit. DOXO is a third party vendor who mails a check, therefore, your payment is not valid until the Town receives the check. Payments made using the Town’s vendor on-line is an immediate payment that is transferred electronically with no checks involved.
- The Rowan Public Library has started a Cleveland Outreach Program in Cleveland. Books are available for citizens to check out and bring back when finished reading. Please limit 3 books per person. A sign out book is provided. A variety of books are available including children, youth, fiction and non-fiction. The library is located beside Town Hall in the green building and is open from 8:30 am to 4:00 pm on days when Town Hall is open.
- Electronic Billing – You may sign up to receive your bills electronically. Go to Utility Services to learn how.
