Water / Sewer:
Town of Cleveland Bills: Issued the end of every month. $100 deposit & picture I.D. are required to establish service. There is a $50 charge to cut water on or off after 3:30 p.m. or on weekends unless it is an emergency. For emergencies after 4:30 p.m. or on weekends, call the Rowan County Communications Center at 704-216-8500 so they can alert the Police Officer on duty.
NOTICE: E-billing is not available for the July 2019 bills due to the transition to new software. A paper bill will be mailed. Please disregard the ebill email sent out. We are sorry for the inconvenience.
E-Pay (Payments On-line): As of July 30th, the Town will have a new payment vendor who takes credit/debit card and electronic check (NEW) payments on-line. The payment tab on the home page will take you to the new site. You will need your account #, name on the account, amount to pay (site will NOT show our balance) and card/check information. Convenience fees will be 2.65% with a minimum of $2 for credit/debit card payments. Electronic checks will be a flat fee of $2 with a payment limit of $10,000.
Payments can also be made by mail, in the dropbox at Town Hall or in person at Town Hall by cash, check or money order.
E-Billing: If you would like your bill sent electronically instead of getting a paper bill, please call Town Hall at 704-278-4777 to give us your email address.
